WAO KAMP

By requesting, booking, confirming, or making payment for any services provided by Wao Kamp, the traveler and/or contracting party acknowledges that they have read, understood, and accepted these Terms and Conditions in their entirety. These Terms and Conditions shall govern all services provided by Wao Kamp and shall be binding upon all parties involved.

FIRST CLAUSE – Rates and General Conditions

1.1 Rates

All prices are expressed in United States Dollars (USD) per person and are based on double accommodation.

Rates are subject to modification due to additional taxes, fuel increases, governmental charges, operational costs, or any other unforeseen circumstances. Any applicable surcharge will be communicated in a timely manner.

1.2 Sunday Operations

For operations on Sundays, special transportation arrangements may be required.

A surcharge of USD 315 per group applies for groups of 1 to 8 passengers, subject to change without prior notice.

Passengers wishing to travel on non-scheduled departure dates must contact Wao Kamp in advance for availability and special arrangements.

1.3 Guides

Excursions are conducted by bilingual naturalist guides and native guides organized in specialized groups to maximize the experience during activities.

Private or specialized guides may be requested during the booking process and are subject to additional charges.

SECOND CLAUSE – Air Transportation

2.1 Airfare Conditions

Airfares are quoted net per person in United States Dollars and include airport taxes.

The same airfare applies to adults and children.

Wao Kamp may reserve, book, and issue airline tickets upon request.

The referential airfare for 2026 is USD 260 net per person and may serve as a reference for 2027 rates.

2.2 Flight Modifications

Prices, schedules, and availability are subject to change without prior notice.

All airfares must be reconfirmed at least 30 days before the departure date.

2.3 Baggage Allowance

Passengers are allowed:

• Checked baggage: up to 23 kg per person.

• Carry-on baggage: up to 10 kg per person (Economy Class).

Passengers are advised to arrive at the airport at least two hours before the scheduled departure time.

THIRD CLAUSE – High Occupancy Dates

3.1 Christmas and New Year Departures

Departures during Christmas and New Year’s Eve are subject to a 10% surcharge.

Additional special conditions may apply during these dates.

FOURTH CLAUSE – Children Policy

4.1 Child Definition

Children are considered passengers under twelve (12) years of age at the time of travel.

4.2 Child Discount

A discount of 25% off the rack rate applies to the first child when traveling with one adult.

FIFTH CLAUSE – Accommodation

5.1 Single Accommodation

Single accommodation is subject to an 80% supplement.

5.2 Multiple Single Rooms

A 100% supplement applies from the fourth single room reserved onward.

SIXTH CLAUSE – Payments

6.1 Deposit Requirement

To confirm a reservation, a deposit equivalent to 30% of the total booking amount is required.

6.2 Final Payment

The remaining 70% balance must be paid no later than thirty (30) days prior to the passengers’ arrival date.

Failure to complete payment within the required period may result in cancellation of services.

SEVENTH CLAUSE – Cancellations and Refunds

7.1 Cancellation Policy

The following cancellation penalties apply based on the total value of the reservation:

• Cancellation between 90 and 45 days prior to departure: 50% penalty.

• Cancellation between 45 days and 1 day prior to departure: 100% penalty of the net rate.

7.2 Refund Processing

Any refund issued will be subject to applicable administrative charges and bank fees.

EIGHTH CLAUSE – Services Included

The following services are included in the published rates:

• Airport reception and assistance in Quito and Coca.

• Airport-dock-airport transfers in Coca.

• Canoe transportation on the Shiripuno River to and from the lodge.

• Camping accommodation.

• Guided excursions with a native bilingual guide.

• Daily activity briefings.

• Welcome and farewell mocktail.

• All meals.

• Kayaking activity, when applicable to the itinerary

• Purified drinking water from dispensers.

• American coffee, herbal tea, and snacks available at the coffee station.

• Rubber boots during the stay.

• Umbrella and rain poncho.

NINTH CLAUSE – Services Not Included

Rates do not include:

• International or domestic air tickets unless specifically indicated.

• Bottled soft drinks, juices, sodas, and sparkling water.

• Alcoholic beverages.

• Tips and gratuities.

• Travel insurance.

• Medical insurance.

• Souvenirs.

• Personal expenses.

• Any item not expressly included in the itinerary or inclusions section.

• Yoga sessions, unless specifically requested and confirmed.

9.1 Suggested Gratuities

Suggested gratuities are:

• USD 10 per passenger for the guide.

• USD 15 per passenger for lodge staff.

Gratuities are voluntary and remain at the discretion of the traveler.

TENTH CLAUSE – Liability

Wao Kamp reserves the right to modify prices, schedules, transportation, services, and operational logistics when required by circumstances beyond its control.

The company shall not be held responsible for delays, cancellations, service interruptions, weather conditions, governmental restrictions, airline schedule changes, force majeure events, or other circumstances beyond its reasonable control.

Passengers are responsible for complying with all travel requirements and recommendations related to transportation, documentation, and arrival times.

ELEVENTH CLAUSE – Acceptance

By paying a deposit, making a reservation, confirming services, or participating in any program operated by Wao Kamp, the traveler confirms acceptance of these Terms and Conditions in their entirety and agrees to be legally bound by them.